Supra Lockboxes

Supra eKey App Authorization Code Update

July 23, 2019

Did you get a new phone? Need to reinstall your Supra app? DMAAR not open! 

 

If you have ever found yourself in one of these situations, we have good news. You can request a new code through the app. 

To obtain an authorization code from the eKEY app:
1.      Launch the eKEY app 
2.      Select Activate eKEY App and the screen below is displayed
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3.      Enter email address or phone number 
4.      Enter 4-digit PIN 
5.      Click Submit 
The authorization code is emailed or texted to the eKEY user, and they can click the authorization code link in the email/text to automatically authorize the eKEY app.

An authorization code can still be obtained from SupraWEB or Mobile SupraWEB at supraweb.suprakim.com. Organization staff also can still obtain an authorization code from SupraNET