DMAAR REALTOR® Safety Communication Plan
May 8, 2018
Communication Plan
The DMAAR board has created a "Potential Safety Threat" communications channel and protocol for the dissemination of information in a uniform and controlled channel to allow for rapid dissemination of potentially critical information while minimizing unnecessary creation of fear, and providing a filter for unnecessary notifications that dilute future important messages.
Proposed "Safety Notifications Team": SNT
DMAAR Safety Mobile Text Alert App 213-263-3553 and the email DMAAR@mobile-text-alerts.com
LEVEL 1
Suspicious Activity or Notification of Lewd, Inappropriate, or Suggestive activity by an individual
Example 1: Prospects viewing multiple properties while refusing to be Identified and only requesting female agents.
Example 2: Call to agent with offensive or suggestive language
Example 3: Suspicion of Theft from a listing, or repeated suspicious, lewd or suggestive activity by an individual.
Agent or Broker should call local law enforcement
Agent or Broker should send a text message to 213-263-3553 and a full detailed email to DMAAR@mobile-text-alerts.com
SNT to Take the following Actions:
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Contact authorities if appropriate.
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Email board members (broker and agents) with notification of suspicious activity and request further information from Realtors® on any other similar activity.
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Text Message to all members notifying them of Potential Danger and to read email notification.
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Provide follow up info to members by email as new info becomes available.
LEVEL 2
Notice of Direct Threat or Direct Danger to Realtors®
Example: Direct Threat, Attempted Assault, or Attempted/Intended Act with Malicious Intent
Agents and Brokers should immediately call 911 if an immediate threat or crime has been committed and/or if they feel they are in imminent danger. In order for the board to disseminate pressing info to its members, Agents and Brokers should then immediately notify the SNT by sending a text message to 213-263-3553 and a full detailed email to DMAAR@mobile-text-alerts.com
SNT to take the following actions:
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Notify authorities of threat or danger
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Email all board members (brokers and agents)
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Text all board members (brokers and agents)
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Provide follow up info to members by email as new info becomes available, and or by text system if imminent danger or threat continues or escalates.
Note: In the event of an inappropriate call, agents are encouraged to dial *57 immediately after the caller hangs up in order to help lock in the dialer’s information for future police investigation (if necessary).